Privacy Policy uang69 — Player Data Protection

1Information Collected

Uang69 collects your personal information through several channels to ensure a safe, fair gaming experience that complies with regulatory requirements. This collection process is carried out transparently and only for the purposes stated in this policy.

There are two main categories of information we collect — information you provide directly when registering or using the platform, and information collected automatically through your use of the platform, such as technical data and game session information.

Data Category	Type of Information	Collection Method
Personal Identity	Full name, date of birth, identification card number	Registration form, KYC
Contact Information	Email address, phone number, postal address	Account Registration
Financial Data	Bank account number, e-wallet details	Deposit/Withdrawal Process
Technical Data	IP address, device type, web browser	Automatically upon login
Game Data	Wagering records, game history, balance	Activity on the platform

• Basic registration details are required to create a valid, verifiable account.
• KYC documents, including copies of identity cards or passports, are collected for identity verification.
• Technical data is collected automatically for security and fraud detection purposes.
• Financial information is collected solely to process deposits and withdrawals securely.
• Uang69 does not collect information that is irrelevant or beyond what is required for the platform's operations.

2Purpose of Data Use

Every piece of information collected by uang69 has a clear and legitimate purpose. We do not use your data for any purpose unrelated to platform operations or contrary to your interests as a player.

Your data is used primarily to verify your identity, securely process financial transactions, deliver effective customer support, and ensure uang69 operates to the highest security and compliance standards. We also use technical data to detect and prevent fraudulent activity that could compromise your account security.

• To verify player identity through the mandatory KYC process.
• To process deposits, withdrawals, and financial transactions accurately and securely.
• To provide effective, responsive 24/7 customer support.
• To send important account information such as registration confirmations and security notifications.
• To detect and prevent fraud, money laundering, and unauthorized access.
• To comply with legal obligations and regulatory reporting requirements.
• To improve the user experience based on overall platform usage patterns.

3Data Security

Uang69 takes cybersecurity infrastructure seriously to protect players' personal data. We understand that player trust is our most valuable asset, and safeguarding your data is a responsibility we do not take lightly.

Our security system comprises multiple layers of protection working simultaneously. Data in transit is encrypted using the latest TLS 1.3 protocol, stored data is protected with AES-256 encryption, and administrative access requires mandatory multi-factor authentication for all staff.

• 256-bit SSL/TLS encryption for all communications between your browser and our servers.
• AES-256 encryption for all data stored in our databases.
• Mandatory two-factor authentication (2FA) for all internal administrative access.
• Round-the-clock security monitoring by an experienced cybersecurity team.
• Regular penetration testing conducted by qualified independent third parties.
• Encrypted automatic data backups for disaster recovery.
• Network segregation between production and development environments.

4Information Sharing

Uang69 takes player data sharing very seriously. As a matter of principle, we do not share your personal information with third parties without your explicit consent, except in the limited situations outlined below.

There are certain situations where we may need to share your information with trusted third parties — all for legitimate operational purposes and not for their commercial benefit. All third parties working with uang69 are bound by strict confidentiality agreements and are required to meet the same data protection standards that we uphold.

• Payment Processors: The payment gateways we use to process FPX, DuitNow, Touch 'n Go, GrabPay, and Boost transactions require access to the financial information necessary to process your transactions.
• Game Software Providers: Game providers may receive session data required to operate games — no personally identifiable information is shared.
• Legal Requirement: uang69 will disclose information to the relevant authorities when required by law or a valid court order.
• Fraud Prevention: In cases of suspected serious fraud, we may share necessary information with law enforcement agencies.

5Cookie Usage

Like most online platforms, uang69 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and understand how players interact with our platform overall.

Cookies are small text files stored on your device when you visit our website. They do not contain sensitive personal information and cannot be used to directly access your account or financial data. You can manage or delete cookies through your browser settings at any time, though this may affect certain platform features.

• Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled without affecting platform functionality.
• Preference Cookies: To save your preferences — including language, display settings, and game preferences — for a more personalized experience.
• Analytics Cookies: To help us understand how players use the platform overall so we can improve our services. This data is collected in aggregate and does not identify individuals.
• Security Cookies: To detect suspicious activity and protect your account from unauthorized access.

6Your Rights as a User

As a registered player at uang69, you have several important rights regarding your personal data. uang69 fully respects these rights and will handle every personal data request seriously and within a reasonable timeframe.

To exercise any of the rights below, please contact our support team via live chat, available 24/7. Our team will guide you through the required process and ensure your request is handled efficiently.

• Right of Access: You have the right to request a copy of all personal information we hold relating to your account.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: You may request the deletion of your personal data upon account closure, subject to record retention requirements prescribed by law.
• Right to Restriction of Processing: In certain situations, you may request that the processing of your data be temporarily restricted while an investigation or review is conducted.
• Right to Object: You have the right to object to the processing of your data for specific purposes, such as marketing communications.
• Right to Data Portability: You may request a copy of your data in a machine-readable format for transfer to another service.

7Data Retention Period

Uang69 retains your personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or for as long as required under applicable Malaysian law. After this period, your data will be securely deleted or anonymised.

Financial transaction records are retained for the minimum period required under anti-money laundering (AMLA) laws and financial reporting obligations. Game data and activity logs are kept for a shorter period and deleted on a rolling basis according to our data management schedule. After an account is closed, personal data that is no longer needed will be deleted within the specified timeframe, unless there is a legal requirement to retain it longer.

• Active account data is retained for as long as your account remains active and in use.
• Financial transaction records are retained for a minimum of 7 years in accordance with legal requirements.
• KYC documents are retained for the period specified by the relevant regulatory authority.
• Customer support communication logs are retained for 2 years for reference and dispute resolution purposes.
• Cookies and session data expire automatically according to their respective settings.

If you have any questions regarding this Privacy Policy or how we handle your personal data, please contact our support team via 24/7 live chat. We are committed to responding to all enquiries transparently and within a reasonable timeframe.